Contacting Liquid Red If you need to contact Liquid Red, email us at [email protected] Please give us 1-3 business days to respond as we are a small business. When sending a message on the weekend, we will respond by Monday at the earliest. Latex products All sales are final on latex products. This material is very delicate and therefore it is the buyers responsibility to take care of their piece once it is in their hands. Rips and tears may occur if the item is worn recklessly and therefore all tears from wear are the buyers responsibility. If the piece becomes torn and needs to be mended, fixing this item will come at a cost to the buyer. Contact us at [email protected] if you would like to mail us your item to be fixed. Shipping Shipping can take 3-7 business days or 10-25 business days shipping internationally outside of the USA. Questions? email us at [email protected] Exchanges/ Returns Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Our policy lasts 7 days after product is received. If 7 days have gone by since you received your order, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. We do not accept products that are intimate such as underwear and some swimwear. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the address on the shipment, contact us first at [email protected] There are certain situations where only partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery