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Shop policies
All sales are final once our product ships. Orders can be cancelled up to the date of shipping.
Our products, with the exception of delrin canes, rope, and conditioner, carry a lifetime guarantee for production defects. If you have any concerns about a product, please reach out to us and we will work to provide you with the best service and product possible.
We are transparent with regard to our suppliers and production techniques. Please reach out to us with any questions you may have.
Due to the intimate nature of our products, all sales are final once the product ships.
We offer a lifetime guarantee on our products, with few exceptions, for production defects. If you have concerns about a product, please reach out to us and we will work to provide you with the best service and product possible.