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Shop policies
All items are made to order and have a processing period of 5-14 working days, depending on the specific item and customization requested.
Please see our shipping policy to find out our shipping timescales. Typically UK shipments arrive in 1-3 working days from dispatch and international 5-12 working days.
Please ensure that when entering your customization, you type it exactly as you would like your item, including capital letters, punctuation, grammar and spelling. We will use your text exactly as shown.
All items are posted discreetly (including international customs paperwork)
Items should be returned in their original condition within 7 days of delivery.
We do not accept returns for personalized/ custom orders.
