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Shop policies
Thank you for shopping with Bella Moon Herbals Please read our policy carefully to understand the terms and conditions regarding returns and refunds.
No returns or Exchanges.
Due to the nature of our products/services, all sales are final. We do not accept returns on any items once they have been purchased. Please ensure that you have carefully reviewed your order before finalizing your purchase.
While we maintain a strict no return and no refund policy, exceptions may be made under the following circumstances:
Defective or Damaged Items: If you receive a product that is defective or damaged, please contact us within 3 days of receiving the item. We will review your case and may offer a replacement at our discretion.
Incorrect Item: If you receive an incorrect item, please notify us immediately so we can rectify the situation.
