Order Processing Time Orders are processed in the order they are received (please see below for a timeline of order processing) Payment authorized by your bank (this can take up to two business days but generally happen within a few hours of purchase) If we have the items you ordered in stock and already made we will began to process your order and usually will ship same day or next day depending on what day and time you order. Before 3PM EST Mon-Thur & 12PM EST Fri. If your items need to be created then creation time can range from 2-5 business days. We are a 100% handmade business we only carry a limited supply of already made products on hand. 90% of our orders are made when the order is placed. Final inspection is made and packaging occurs and shipping label is created. We make post office runs at the end of the day. Shipping Policy and Transit Times USPS Shipping Within The U.S (including Alaska & Puerto Rico) When you find the item you wish to order, you will be offered a list of delivery service options. USPS First Class Package Shipping is the default delivery service (This shipping is always free for any order size)This is the least expensive shipping option and delivery time varies from 2-5 business days within the continental United States. All shipments are traceable with any of our shipping methods. Faster USPS shipping methods are available for additional charge. We ship orders during standard business hours, Monday - Friday. All transit times are calculated in business days (Sat-Sun and Holidays do not apply). Orders received prior to 3:00 EST will usually ship the same business day (If item is already made please see processing time). We do our best to ship all orders as soon as possible. Your order will be shipped using the shipping service you request. If you place an order on a weekend day or national holiday it will be processed the next business day. We cannot guarantee order cancellations. If your order has not been started or shipped we will generally cancel the order upon request. Customer may be charged an additional SHIPPING fee for any refused or undelivered shipment due to customer's incorrect addressed entered on the order form which must be reshipped. Any shipment that needs to be re-shipped will be charged at the same shipping charges that apply to the original order. Order Tracking All of our merchandise ships via United States Postal Service (USPS) are traceable online at the following address: http://usps.com You will need your shipment tracking number Which can be found in your order email or your account page on our website. After your order has shipped, you will receive a notification email with tracking number. We do not ship to PO, APO or FPO All transit times are calculated in business days (Sat-Sun and Holidays do not apply). We do not guarantee transit times for USPS First Class Package Shipping (Free Option). The following transit times are based on USPS First Class Package Service (95% accuracy on First Class Package transit times).

Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Custom Work/Orders Gift cards Health & Beauty Any open or used items There are certain situations where only partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery, will not be accepted Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]. Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.