Shipping policy
What information I collect
In order for me to process your order, you must provide me with certain information (which you have authorized Etsy to provide to me). This includes your name, email address, postal address, payment information and details about the product you are ordering. You also have the option to provide me with additional personal information (for example, for a custom order) when you contact me directly.
Why I need your information and how I use it
I refer to a number of legal bases to collect, use and share your information. Namely:
Where I need your information to provide my services, for example, to process your order, resolve disputes or provide customer support;
if you have given your express consent (which you can revoke at any time), for example by signing up for my newsletter mailing list;
where it is necessary to comply with a legal obligation or court order, or in connection with legal claims, such as the need to retain information about your purchases under tax legislation; and
where necessary for the purposes of my legitimate interests - unless those legitimate interests are overridden by your rights or interests - for example
1. to provide and improve my services. I use your information to provide the services you have requested from me and in my legitimate interest to improve my services; and
2. to comply with Etsy's Seller Policy and Terms of Use. I use your information as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Service.
Sharing and disclosure of information
Customer information is important to my business. I only share your personal information for specific reasons and in specific circumstances, as follows:
Etsy. I share information with Etsy as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Service.
Service Providers: I use certain trusted third party service providers to perform tasks and provide services for my store, such as parcel delivery services. I share your personal data with these third party service providers, but only to the extent necessary to perform these services.
Business transfers: If I sell my business or merge with another, I may disclose your information as part of that transaction, to the extent permitted by law.
Compliance with Laws: I may collect, use, retain and disclose your information if I have a good faith belief that it is reasonably necessary to:
(a) respond to a legal process or governmental request;
b) enforce my contracts, terms and policies;
c) prevent, investigate and take action regarding fraud and other illegal activities, security or technical issues; or
d) protect the rights, property and safety of my customers or others.
Data retention
I will only retain your personal data for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may need to retain this information to comply with legal obligations and regulations, resolve disputes and enforce my agreements. In general, I keep your data for the following period: 4 years.
Transfer of personal data to countries outside the EU
I may store and process your information through third-party hosting services in the US and other countries. Therefore, I may transfer your personal data to countries whose laws on data protection and regulatory oversight differ from the corresponding laws in your country. If I am likely to transfer information about you to countries outside the EU, I rely on the EU-US Privacy Shield as the legal basis for the transfer as Google Cloud is certified under the EU-US Privacy Shield.
Your rights
If you live in certain regions, including the EU, you have a number of rights in relation to your personal data. Some of these rights apply generally and others only in certain cases. These rights are described below:
Access: You have the right to access and obtain a copy of the personal data I hold about you by writing to me using the contact information below.
Modification, restriction, deletion: You have the right to modify your personal data, restrict my use of that data or delete it. Except in exceptional circumstances (such as when I need to store data for legal reasons), I will generally delete your personal data upon request.
Objection: You can object to (1) me processing some of your data for my legitimate interests and (2) you receiving marketing communications from me after you have expressly consented to this. In such cases, I will delete your personal data unless I can demonstrate compelling legitimate grounds for its continued use or it is required for legal reasons.
Complaint: If you live in the EU and wish to raise concerns about my use of your data - without prejudice to any other rights you may have - you are entitled to raise these concerns with your local data protection authority.
How to contact me
For the purposes of the EU General Data Protection Regulation, I am,
Lars Kohlmorgen, am the data controller for your personal data. If you have any questions or concerns, you can contact me at lars.kohlmorgen@webzite.de.
Alternatively, you can write to me at the following address
Lars Kohlmorgen
Fichtenweg 5
83629 Weyarn
In order for me to process your order, you must provide me with certain information (which you have authorized Etsy to provide to me). This includes your name, email address, postal address, payment information and details about the product you are ordering. You also have the option to provide me with additional personal information (for example, for a custom order) when you contact me directly.
Why I need your information and how I use it
I refer to a number of legal bases to collect, use and share your information. Namely:
Where I need your information to provide my services, for example, to process your order, resolve disputes or provide customer support;
if you have given your express consent (which you can revoke at any time), for example by signing up for my newsletter mailing list;
where it is necessary to comply with a legal obligation or court order, or in connection with legal claims, such as the need to retain information about your purchases under tax legislation; and
where necessary for the purposes of my legitimate interests - unless those legitimate interests are overridden by your rights or interests - for example
1. to provide and improve my services. I use your information to provide the services you have requested from me and in my legitimate interest to improve my services; and
2. to comply with Etsy's Seller Policy and Terms of Use. I use your information as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Service.
Sharing and disclosure of information
Customer information is important to my business. I only share your personal information for specific reasons and in specific circumstances, as follows:
Etsy. I share information with Etsy as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Service.
Service Providers: I use certain trusted third party service providers to perform tasks and provide services for my store, such as parcel delivery services. I share your personal data with these third party service providers, but only to the extent necessary to perform these services.
Business transfers: If I sell my business or merge with another, I may disclose your information as part of that transaction, to the extent permitted by law.
Compliance with Laws: I may collect, use, retain and disclose your information if I have a good faith belief that it is reasonably necessary to:
(a) respond to a legal process or governmental request;
b) enforce my contracts, terms and policies;
c) prevent, investigate and take action regarding fraud and other illegal activities, security or technical issues; or
d) protect the rights, property and safety of my customers or others.
Data retention
I will only retain your personal data for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may need to retain this information to comply with legal obligations and regulations, resolve disputes and enforce my agreements. In general, I keep your data for the following period: 4 years.
Transfer of personal data to countries outside the EU
I may store and process your information through third-party hosting services in the US and other countries. Therefore, I may transfer your personal data to countries whose laws on data protection and regulatory oversight differ from the corresponding laws in your country. If I am likely to transfer information about you to countries outside the EU, I rely on the EU-US Privacy Shield as the legal basis for the transfer as Google Cloud is certified under the EU-US Privacy Shield.
Your rights
If you live in certain regions, including the EU, you have a number of rights in relation to your personal data. Some of these rights apply generally and others only in certain cases. These rights are described below:
Access: You have the right to access and obtain a copy of the personal data I hold about you by writing to me using the contact information below.
Modification, restriction, deletion: You have the right to modify your personal data, restrict my use of that data or delete it. Except in exceptional circumstances (such as when I need to store data for legal reasons), I will generally delete your personal data upon request.
Objection: You can object to (1) me processing some of your data for my legitimate interests and (2) you receiving marketing communications from me after you have expressly consented to this. In such cases, I will delete your personal data unless I can demonstrate compelling legitimate grounds for its continued use or it is required for legal reasons.
Complaint: If you live in the EU and wish to raise concerns about my use of your data - without prejudice to any other rights you may have - you are entitled to raise these concerns with your local data protection authority.
How to contact me
For the purposes of the EU General Data Protection Regulation, I am,
Lars Kohlmorgen, am the data controller for your personal data. If you have any questions or concerns, you can contact me at lars.kohlmorgen@webzite.de.
Alternatively, you can write to me at the following address
Lars Kohlmorgen
Fichtenweg 5
83629 Weyarn
