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We are committed to providing you with utmost satisfaction for your purchases made on our Spicerack shop. Kindly note, we do entertain returns for products, provided they remain in their original, unopened shrink-wrap. Should you experience any discrepancies with your order, or if our product fails to meet your expectations, we are here to assist you. You may reach out to us directly through Spicerack or via the Contact page on our official website. When reaching out through our website, we kindly ask that you reference 'SpiceRack Order' in the subject line to expedite the process. Our primary objective is to ensure that you, as our esteemed customer, are delighted with our products and the level of customer service we provide. Rest assured, your satisfaction is our priority.