Shop policies
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Here at penumbra, you configure individual items that are made to your measurements and specifications. That’s one of the reasons our work is resource-efficient and sustainable for our environment.
The right of revocation doesn’t apply to distance contracts for supplying custom orders that are not pre-made and for whose manufacturing an individual choice or modification through the customer is essential or which are clearly designed to the customers’ needs.
All our products (with or without engraving) are therefore excluded from the right of revocation.
We ask for your understanding that you can’t return our goods if you change your mind about wanting them.
