Returns and Exchanges
Returns & Exchanges
Returns, handled by your seller
Because Spicerack is a marketplace, returns and exchanges are managed by the individual seller — each sets their own eligibility, condition rules and time limits.
Always brand new
Every product sold on Spicerack is 100% new.
Hygiene first
For health reasons, many sellers accept returns of intimate items only if unopened and unused — check the seller’s terms.
How to start a return
1
Open your order
Sign in and find the order in your account.
2
Request a return
Start a return for the item, following that seller’s instructions.
3
Send it back
Return the item per the seller’s directions. Need help? Contact the seller or our support.
4
Get your refund
Approved refunds go back to your original payment method, per the seller’s terms.
Always check a seller’s return policy on the product page before you buy.
