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Shop policies
- Products are made from natural materials unless otherwise specified.
- Cleaning by hand recommended, to maintain integrity of the fiber. Reshape and lay flat to dry after cleaning.
- Products can be cleaned with a mild laundry detergent, then coated/rubbed with a paste made from baking soda and water. Once paste has been applied, submerge in cool water, then add 1/2 cup of vinegar at a time until bubbling reaction ceases. Alternatively, undyed pieces may be soaked in a 10% bleach solution and then rinsed in solution of water, adding 1/4 cup hydrogen peroxide at a time, and agitating until bubbling reaction ceases.
- Cotton fibers tend to shrink due to large temperature shifts, avoid shocking the fibers by using cool to lukewarm water. Stretch to reshape before drying.
- Dyed pieces may transfer pigment when drying or being stored. Do not wash with other garments or pieces.
• Merchandise may only be returned within 14 days of the date of delivery.
• Returned items must remain unworn and unused. Original tags must be attached. Items with pet hair, human hair, make up, marks or scents will not be eligible for return.
• All sale items are final sale and cannot be returned.
• Customer is responsible for cost of shipping and handling of returns. Original shipping fees are non-refundable. For proof of delivery and for your records, please note the tracking number of your return package, if applicable.
1. Please refer to the Return Policy above to ensure that your return meets the criteria stated.
2. Return items to:
RTR
418 E. 2nd St.
Edmond, OK 73034
