Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Where are your products made? All of our products are mindfully assembled in the rainy PNW of Portland, Oregon What are your products made out of? All our products are made using quality Stainless Steel for all the metal components and all the stones are naturally occurring materials (we do use some glass as well) How long does a custom order take to ship? We can usually get orders out with in 3-5 business days! How are you products shipped? Our products are shipped in a USPS Bubble Mailer (Or Box depending on order size) Our name is present, but our name is still very discreet

Because our products are intimate in nature, we are unable to accept returns or exchanges. If your item arrives damaged, please contact us promptly so that we can resolve the issue.