Seller Guide

Our business model: Artisan Shop Model

Who can open a shop?

The Shop Model in the beta launch is available for U.S. artisans of handmade products. (We hope to offer this model to artisans outside of the U.S. in the 4th quarter of 2023. In the meantime, artisans outside of the U.S. are encouraged to learn about the Vendor Partner Model) 

Shop owners must be over 18 years old and must apply with your social security number or business EIN for tax reporting. Shops will be prompted to sign up with their PayPal account credentials for payments. 

Shops must only sell items created by or the brand you represent - listing products to be dropshipped from wholesale distributors is not allowed on the platform. 

What can you sell on SPICERACK?

Spicerack Market is a marketplace platform offering a venue for artisans to showcase and sell their handmade goods through third party sellers/shops. The seller must play an integral role in the design and/or production of the products and should not be mass produced via automated systems. Spicerack Market will also include the Spicerack Store which will feature curated mass-produced products from select brands with the highest reputations for safe and quality items. 

Permitted product types include; sex toys such as dildoes, vibrators, grinders, etc; clothing such as lingerie, sleepwear, etc; body jewelry and accessories; roleplaying themed items such as whips, collars, chains, etc; bath & body items such as soaps, oils, lubricants; and decor such as candles, artwork, sculptures, etc. 

Spicerack reserves the right to restrict a product listing for any reason including but not limiting to a product we feel that isn’t safe, authentic or that we feel doesn’t belong in the product mix on the platform.

What can’t you sell or display on SPICERACK? 

Any person under the age of 18 or image of someone portraying an underage person or in a child-themed setting

you cannot sell or display any pictures, images or video displaying or offering any sexual act including use of a sex toy on oneself or another as well as a sex act on an animal

nudity that displays genitals or anus

offensive, hurtful, discriminatory images or products that portray these characteristics or that promote criminal activity such as rape, incest, underage sexual activity, beastiality, necrophilia, etc.

used items including clothing previously worn

any services including sexual, escort, massage, webcam services

food, herbs, spices, medications, or any other items meant for ingestion

products with medical or health claims

tobacco, nicotine, alcohol, narcotics, etc

all types of weapons

You cannot sell items that you are only dropshipping from wholesale distributors or other third-party ecommerce platforms that you are portraying to be your own creation. 

For the complete list on prohibited item offerings refer to the Prohibited Items & Content section in our Terms of Service here: 

Intellectual Property Policy

Store owners are responsible for ensuring that all content they are selling and/or portraying on the platform comply with all intellectual property laws and to ensure that their products and content are not infringing or violating any third party's intellectual property rights.

You can find more information on our Intellectual Policy in our Terms of Service here: 

Anti-Discrimination & Hate Speech Policy

Spicerack Market is all-inclusive and will not tolerate products or written content which promote violence or bias towards others based on race, ethnicity, religion, gender, gender identity, disability, or sexual orientation. Spicerack reserves the right to remove any listings, reviews, comments, posts, etc that we deem in violation of this policy. 

SELLER FEES & PAYMENTS POLICY

Sellers will link a PayPal account to their store for order payments. Upon a customer order, PayPal will deposit the payment into the sellers account minus the Platform Fees & PayPal Transaction Fees which are specified below. 

There are no fees for listing products on Spicerack market. 

Platform Fees: 5% of sales amount including shipping fees charged to the customer. 

PayPal Fees: PayPal Fees are 3.49% + $.49 when customers pay using their PayPal account or 2.59% + $.49 when customers pay using a credit card through the PayPal processing platform. PayPal Transaction fees are calculated based on the total sales amount including shipping charged to the customer. 

SALES TAX

Spicerack follows US State enacted marketplace facilitator laws and will automatically calculate, charge and file sales tax to purchases made from customers in the following states: Arkansas, California, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin, Wyoming. 

If you are located in a state not mentioned above you assume responsibility for using the tax settings on your shop to collect and remit the appropriate amount of sales tax in your jurisdiction.

Spicerack can’t provide tax advice and each shop is responsible to research and follow the sales tax laws about collecting and reporting sales tax based on your location. It is recommended that you consult an accountant or other tax expert in your location to ensure you are following regulations. 

CUSTOMIZING YOUR SPICERACK SHOP

Designing your shop page

Setting your shop policies

CREATING NEW PRODUCT LISTINGS

Product title

Product categories

Product Tags

Creating Variations

Image Requirements

Video requirements

Editing/Deleting a listing

Duplicating a listing

SHOP MANAGEMENT GUIDE

Seller’s Dashboard

Order information

Customer communication

Shop reviews

Shop Followers

Cancelling an order

Issuing refunds

Offering Product Discounts / Coupons