SHIPPING, PROCESSING TIME, CUSTOMS Production time will depend on how many orders I have in my list but I am trying my best not to extend it more than two weeks. I deliver my products worldwide using two types of shipping: Free shipping. Normally I use the Spanish public mail called “Correos” which will probably switch to your local public mail. It may take 10-14 days if you live in Europe or a few weeks if you live in another continent. Paid shipping. I usually use “Zeleris”. Their service takes 2-3 days in EU and 3-6 days to any other country. If you prefer other method I am ready to discuss it. I DO NOT take responsibility for shipping companies delays. My customers are responsible for customs fees and taxes in their countries but in general I do not declare the real value of the items in the shipping documents.

Due to health and safety regulations all cock rings and other insertable toys are not returnable. The same goes for personalized items. The only exceptions are manufacturer’s defects. I will exchange an item received with a manufacturer’s defect within 45 days of delivery for an identical item, or refund it. Contact with me for more information how to return your product.