FAQ's Frequently asked questions How do I measure for a necklace? Just like you would for a regular necklace. We measure to the top of the pendant. So it's all about how low you want the pendant to fall. Nipple chains can be custom made to fit if you would like, otherwise they will be made to our standard of 10 inches each. What are the best types of nipple clamps for beginners? Adjustable and Tweezer Clamps are both great options for those that have never worn clamps before. Please see our YouTube links below for more info. How do I choose nipple clamps instead of nooses? Simply make your selection from the variations. We currently have five different nipple clamps styles. Adjustable, Tweezer, Alligator, C Clamps, and Japanese Clover Clamps (also known as Butterfly Clamps). Five styles of nipple clamps Please see our add-on section for our interchangeable clamp option. This is how you would select multiple clamps for the same piece. What if I have piercings? Can I still wear your jewelry? YES! We have options for those with piercings. Tough we do not sell the piercing jewelry its self. (Because we want to save you money.) Many women choose to wear our nipple nooses or horseshoe nipple ring just behind their piercings. Our necklaces with nipple chains can also be attached directly to your barbells by selecting the "O-ring" option. You would simply remove the ball at the end of the barbell and slide on the O-ring. No need to spend extra money on another piece of piercing jewelry! Other types of piercings? Simply contact us for options. I don't see the size that I want. Can you help me? YES! Simply send us a message. If the material is available we will try to make a custom size and ship it to you as soon as possible. Gift wrapping and packaging We are happy to do special gift wrapping or packaging upon request. To purchase gift wrapping, please see our listing in the "Add-Ons" collections. Shipped very discretely in a black bubble mailer from WBN. International customs item description details will read as "Costume Jewelry". Why is my post asking me to pay additional fees to deliver my package? Please see our customs and import tax policy. We ship from the USA and can not predict additional fees governed by your local authorities outside of the US. These possible fees are out of our control and are the responsibility of the buyer. Info About Nipple Nooses and How to Learn More About Our Jewelry, Including how to wear. A great and safe alternative to piercing! Our nipple nooses are made from a high quality soft hollow material intended for jewelry making. Not rubber bands or cheesy elastic. The slider tightens the noose around the nipple. Our nooses are easy to use on any size nipple. You can also watch our video on how to use them. You may be required to be signed into YouTube to view as we have age restricted most of our videos to protect from being viewed by minors. https://youtu.be/9S4bYZVUy1I How to measure for Nipple Rings, no fancy formulas needed: Simply hold up a ruler to the tip of your nipple and measure the width. Where to wear and how to put on Labia and VCH Dangles: https://www.youtube.com/watch?v=HSHb1gbts3c Nipple Clamps Explained: https://www.youtube.com/watch?v=-hliHkUcIFw&t=39s Penis Jewelry: https://youtu.be/nHQuRGoWgJY https://youtu.be/OnLwxz4A0DU How to adjust an adjustable clamp: https://youtube.com/shorts/NE9L62q5o8Y?feature=share Bee sure to subscribe to our channel for more. https://bit.ly/3ft5zFy Do you have options for those with different metal allergies? YES! We now carry stainless steel chain. A special coating is also available for most pendants. Available by request. Simply send a message. Most of our chain is iron plated (safe for most with metal allergies) and the majority of our items are lead and nickel safe. 100% Hypoallergenic Niobium Nipple Rings available in multiple colors. If you have allergies, please message us before placing your order and note the item/items that you are interested in to best assist you. Are the nipple rings sold singularly or in a pair? ALL OF OUR NIPPLE JEWELRY IS SOLD AS A PAIR OF TWO. We do not want to trick you into thinking that they are cheaper by listing them individually. If for any reason you would only like one, please let me know. Order Tracking Tracking is always included at no extra charge! -ISSUE WITH YOUR ORDER? We don’t goof often, but if we do, we will always take care of the issue for you. If for any reason your order is incorrect, please don’t hesitate to let us know right away so that we can fix your order ASAP. If for any reason your order was damaged in the mail, please contact us within 3 days of the orders arrival, along with a photo of the damaged item and the package. From there, we would be more than happy to repair, replace, or exchange your order. We reserve the right to determine the best option for your item. Any other issue: Please let us know. [email protected] Please understand that the majority of our items are intimate in nature and can not be returned for health/hygiene issues. But please contact us if you have any issues with your order. Shipping Policy Processing time: The time we need to prepare an order for shipping varies between 1-3 business days depending on the items. We handmake your items ourselves and try our best to ship most out within a day. Estimated shipping times: United States: 3-6 business days Canada: 1-3 weeks Europe: 1-5 weeks Australia, New Zealand, and Oceania: 2-5 weeks Asia Pacific: 3-5 weeks Latin America and the Caribbean: 3-5 weeks North Africa and the Middle East: 3-5 weeks Sub-Saharan Africa: 3-5 weeks We will do our best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. WE UNDERSTAND THAT THINGS CAN HAPPEN DURING SHIPPING. We know that crazy stuff can happen while traveling, (and not just the fun kind of crazy) and our jewelry is no exception. It is very rare, but if your jewelry should arrive in less than perfect condition, please let us know right away! (Yes, we are real people that actually care greatly about every item we make.) Privacy policy INFORMATION I COLLECT To fulfill your order, you must provide me with certain information (which you authorized Shopify or PayPal to provide to me), such as your name, email address, postal address, payment information (I do not personally see your payment information, credit card details, etc- as these are processed securely through Shopify or PayPal), and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly via email or through a private note attached to your order. -WHY I NEED THIS INFORMATION AND HOW I USE IT: I rely on a number of legal bases to collect, use, and share your information, including: -as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support; -when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; -if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; -as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Spicerack Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Spicerack Seller Policy and Terms of Use. -INFORMATION & SHARING DISCLOSURE Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: -Spicerack. I share information with Spicerack as necessary to provide you with my services and comply with my obligations under both the Spicerack Seller Policy and Shopify Terms of Use. -Shipping Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (specifically USPS). I will share your personal information with these third parties, but only to the extent necessary to perform these services and ship your order. -Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others. -DATA RETENTION I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data, privately secured within my Shopify account (sold order receipts) for the following time period: 4 years. I only download your personal data when printing USPS shipping labels direct through Shopify's shipping service in order to print these labels from home, and I promptly delete these files after completing and shipping your order. -TRANSFERS OF PERSONAL DATA OUTSIDE OF EU I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified. -YOUR RIGHTS If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below: -Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. -Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. -Object. You can object to my processing of some of your information based on my legitimate interests and receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. To opt out of emails that you have previously given me personal consent to join, you may also click the "unsubscribe" button at the bottom of any emails sent to you from Why Bee Normal. This does not include messages direct from Spicerack, as I do not send these emails personally and you would need to unsubscribe from Spicerack specific emails and services in order to retract your consent. -Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. -HOW TO CONTACT ME For purposes of EU data protection law, I, Robert Fowler, am the data controller of your personal information within my shop at Why Bee Normal on Shopify.com. If you have any questions or concerns, you may contact me at [email protected]. Alternatively, you may mail me at: Robert Fowler Why Bee Normal LLC P.O. Box 16 Crystal Springs, FL 33524

Refund policy We gladly accept returns and exchanges Contact us within: 14 days of delivery Ship items back within: 14 days of delivery Please see the exceptions below. We don't accept cancellations as we aim to process orders right away. But please contact us if you have any problems with your order. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: *Custom or personalized orders *Perishable products (like food or flowers) *Digital downloads *Intimate items (for health/hygiene reasons) *Items on sale Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value and a restocking fee of 10% will be deducted. Forced Returned Items are NOT accepted and no refunds will be issued.