Customers from European Union countries: The prices include 17.355% discount and 21% VAT. If you need an invoice for the taxes, please email me. Are you an entrepreneur outside the Netherlands, and you have a Vat identification number in your countr,y please contact me (only by orders higher than € 100,--) Customers outside the European Union countries: The prices include 0% VAT. We are not responsible for taxes in your country. de Poppenkraal Rijswijk, the Netherlands. Vat nr. NL002046770B25 Chamber of Commerce nr. 27261124 Privacy Information I Collect To fulfill your order, you must provide me with certain information (which you authorized Spicerack to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. If you contact me directly, you may also choose to provide me with additional personal information (for a custom order). Why I Need Your Information and How I Use It I rely on a number of legal bases to collect, use, and share your information, including: - as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support; - when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; - if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Spicerack Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Spicerack Seller Policy and Terms of Use. Information Sharing and Disclosure Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: Spice Rack. I share information with Spice Rack as necessary to provide you with my services and comply with my obligations under the Spice Rack Seller Policy and Spice Rack Terms of Use. Service providers. I engage certain trusted third parties, such as delivery companies, to perform functions and provide services to my shop. I will share your personal information with these third parties, but only to the extent necessary to perform these services. - Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction only to the extent permitted by law. - Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal processes or to government requests; (b) enforce my agreements, terms ,and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others. Data Retention I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years. Your Rights If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below: - Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. - Change, restrict, delete. You may also have right to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. - Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. - Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. How to Contact Me For purposes of EU data protection law, I, Suzanne from De Poppenkraal, am the data controller of your personal information. If you have any questions or concerns, you may contact me via conversation.

Here at Xelesiaa (De Poppennkraal), we value your satisfaction and strive to ensure that you are completely satisfied with your purchase. That's why we offer a 2-week return policy. However, you will be responsible for any return shipping costs and additional fees. Rest assured that upon receipt of the returned item, we will promptly issue a full refund. If you have any questions, please don't hesitate to reach out to our customer support team.