Ask a question
Please sign in so that we can notify you about a reply
(you look great today by the way)
All products
Reviews
No reviews found
Shop policies
Shipping Policy
Thank you for shopping with Micronack Technologies LLC DBA BDSm Gear!
We try our best to ship your products as soon as possible.
It is important that you provide a valid street address to receive your order.
Additional charges may apply if you give us an incorrect street address, or worse your order could get lost!
Be sure to give us a valid email address to receive your tracking info.
Be sure to watch your junk folder for emails from us, UPS.com, stamps.com, usps.com, and fedex.com.
All items are sent in a priority mail package or a plain brown box with a return address of Micronack Technologies LLC.
BDSM-GEAR will not be on your package anywhere. There will be nothing on your package that hints at what's inside.
SMALL ITEMS
90% of our items are custom made to YOUR specifications.
Depending on how busy we are, it could take anywhere from THREE to TEN WORKING DAYS (ie., no holidays or weekends) UNLESS PRIOR arrangements are made.
Please allow additional shipping time for weekends and Holidays.
FURNITURE
Our current delivery time:
Please allow up to 8 weeks for delivery.
Our furniture is hand made in the USA, in our shop, when you order it.
We do not mass produce furniture, and therefore we do not keep any of it in stock.
Each piece is made one at a time by our skilled craftsmen, to your specifications.
You get to pick the colors, and on some pieces some sizes like wrist holes.
Because of this it takes a while to ship.
The time above is fairly accurate. It actually does take that long.
We do not accept rush orders on furniture.
Furniture Cancellation Policy
If you choose to CANCEL your furntiure order then A 25% restocking fee will be charged NO EXCEPTIONS.
GUARANTEE
All items that are maufactured IN OUR SHOP (dungeon furniture, most floggers, cuffs ect) carries a lifetime guarantee (this does NOT include XR brand, Pipedream Brand, Calexotic, etc).
We will repair/replace items we MAKE and those that are covered under our Guarantee
Email us at [email protected] with details of what happened and what needs to be repaired and we will contact you within 24 hours.
WE SELL SEX TOYS -- There are NO RETURNS
We do not accept returns so please order carefully
Due to health and safety issues, of our employees and customers we do not accept returns or exchanges
If any product is found DEFECTIVE within 7 days from date of DELIVERY please contact us with details.
We will exchange ANY defective item for that same item only.
To report a defective item contact [email protected] for instructions.
