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Introduction
This store policy ("Policy") outlines the terms and conditions governing purchases from DUCH BDSM ("Store", "we", "us"), an independent artisan shop on the Spicerack Market platform ("Platform"). By placing an order, you ("Customer", "you") agree to these terms, which supplement the Platform's Terms of Use. We reserve the right to update this Policy at any time, with changes effective upon posting. Continued purchases constitute acceptance of revisions. This Policy is governed by the laws of Florida, USA (as per Platform jurisdiction), and Polish consumer laws where applicable for EU customers. In case of conflict, Platform Terms prevail.
The Store specializes in handmade leather BDSM accessories, including collars, cuffs, harnesses, floggers, and custom bondage sets. All items are crafted from vegetable-tanned calf leather using double saddle stitching for durability. Due to the intimate and personalized nature of products, certain restrictions apply to ensure hygiene, quality, and fairness.
Age Verification and Eligibility
All products are intended for adults only. By accessing or purchasing from the Store, you confirm:
You are at least 18 years old or the legal age of majority in your jurisdiction.
You consent to viewing and purchasing content related to adult sexual activities.
You are not accessing the Store from a jurisdiction where such products are prohibited.
Minors are strictly prohibited from using or purchasing from the Store. We reserve the right to refuse orders if we suspect non-compliance.
Ordering Process
Product Selection and Customization: Products are listed with descriptions, images, prices, and options for personalization (e.g., colors, sizes, modifications). Custom requests are handled via direct messaging or order notes. We encourage detailed specifications to ensure the final item matches your vision.
Order Placement: Orders are placed through the Platform's checkout system. You must provide accurate shipping and contact information. We confirm orders via email, including estimated production and delivery times (typically 7-21 days for custom items, depending on complexity).
Lead Times and Production: As a handmade operation, production begins after payment confirmation. Delays may occur due to material availability or high demand; we notify you promptly if timelines change.
Order Modifications or Cancellations: Modifications are possible within 24 hours of placement, subject to feasibility. Cancellations are accepted within 48 hours for non-custom items; for custom orders, cancellations are not possible once production starts, due to material commitment. Refunds for cancellations are processed minus any incurred costs (e.g., materials purchased).
Pricing and Payments
Pricing: Prices are listed in USD (or converted currency via Platform). They include the item cost but exclude shipping, taxes, and duties. Prices may change without notice, but confirmed orders are honored at the time-of-purchase rate.
Taxes and Duties: Sales tax is automatically calculated and collected by the Platform for applicable U.S. states. International customers are responsible for import duties, customs fees, and local taxes. We do not cover or reimburse these.
Payment Methods: Accepted via Platform processors (e.g., Stripe, PayPal, credit cards). Payments are secure and immediate. We do not store payment details; all processing complies with Platform standards.
Fees: Platform fees (5% of sale including shipping) and transaction fees (e.g., 3.49% + $0.49 for PayPal) are deducted from payouts. No additional Store fees apply.
Payment Issues: Failed payments result in order cancellation. We reserve the right to limit quantities or refuse orders suspected of fraud.
Shipping and Delivery
Shipping Methods: We ship worldwide from Poland using reliable carriers (e.g., postal services, couriers). Options include standard and tracked shipping; costs are calculated at checkout based on weight, destination, and speed.
Discreet Packaging: All packages are sent in plain, unmarked boxes or envelopes with no indication of contents or Store branding, ensuring complete privacy.
Delivery Times: Standard shipping: 7-14 days EU, 14-28 days international (plus production time). Delays due to customs or force majeure (e.g., strikes, weather) are not our responsibility, but we provide updates.
Tracking and Insurance: Tracked options include insurance up to the item value. Untracked shipments are at buyer's risk.
Lost or Damaged Shipments: For damaged or missing items, check the package upon delivery and report immediately (within 48 hours) with photos. A damage protocol from the carrier is required for claims. We replace or refund verified cases at our discretion.
Address Accuracy: You are responsible for correct shipping addresses. Incorrect addresses may incur additional fees for re-shipment.
Product Quality and Use
Materials and Craftsmanship: All items use premium vegetable-tanned calf leather with double saddle stitching for superior durability. We stand behind our quality, but natural variations in leather (e.g., grain, color fading over time) are expected and not defects.
Safety and Intended Use: Products are for adult consensual use only. We recommend following safe practices; however, you assume all risks associated with use. No medical or health claims are made.
Customization: We offer extensive personalization to match your fantasies, focusing on cuffs, collars, and floggers, but welcome diverse projects. Provide clear details; final approval is via mockups or descriptions.
Warranties: Items come with a workmanship warranty against defects for 1 year from delivery. Normal wear and tear or misuse voids this.
Privacy and Data Protection
Data Collection: We collect necessary data (name, address, email) for order fulfillment, processed in compliance with GDPR (for EU) and Platform privacy policies.
Use of Data: Data is used solely for orders, shipping, and communication. We do not share with third parties except as required (e.g., carriers).
Security: All data is stored securely; we use encryption for sensitive information.
Rights: You may request access, correction, or deletion of data via email. For full details, see Platform Privacy Policy.
Intellectual Property
All designs, images, and content are owned by DUCH BDSM. You may not reproduce, distribute, or use for commercial purposes without permission. We respect third-party IP and expect the same from customers.
Dispute Resolution
Initial Contact: For issues, contact us via email within 3 days. We aim to resolve amicably.
Platform Mediation: If unresolved, escalate to Platform support for intercession.
Legal Disputes: Governed by Florida law; disputes resolved in Broward County courts. You consent to jurisdiction.
Limitations of Liability
We are not liable for indirect, consequential, or punitive damages arising from product use, delays, or errors (except as required by law). Liability is limited to the purchase price. Force majeure events excuse performance.
Miscellaneous
Severability: Invalid provisions do not affect others.
Waiver: No waiver of breaches unless written.
Contact: [email protected] or +48 536 798 166.
Effective Date: January 6, 2026.
This Policy ensures clear, fair interactions while protecting the artisan nature of our work.
This store policy ("Policy") outlines the terms and conditions governing purchases from DUCH BDSM ("Store", "we", "us"), an independent artisan shop on the Spicerack Market platform ("Platform"). By placing an order, you ("Customer", "you") agree to these terms, which supplement the Platform's Terms of Use. We reserve the right to update this Policy at any time, with changes effective upon posting. Continued purchases constitute acceptance of revisions. This Policy is governed by the laws of Florida, USA (as per Platform jurisdiction), and Polish consumer laws where applicable for EU customers. In case of conflict, Platform Terms prevail.
The Store specializes in handmade leather BDSM accessories, including collars, cuffs, harnesses, floggers, and custom bondage sets. All items are crafted from vegetable-tanned calf leather using double saddle stitching for durability. Due to the intimate and personalized nature of products, certain restrictions apply to ensure hygiene, quality, and fairness.
Age Verification and Eligibility
All products are intended for adults only. By accessing or purchasing from the Store, you confirm:
You are at least 18 years old or the legal age of majority in your jurisdiction.
You consent to viewing and purchasing content related to adult sexual activities.
You are not accessing the Store from a jurisdiction where such products are prohibited.
Minors are strictly prohibited from using or purchasing from the Store. We reserve the right to refuse orders if we suspect non-compliance.
Ordering Process
Product Selection and Customization: Products are listed with descriptions, images, prices, and options for personalization (e.g., colors, sizes, modifications). Custom requests are handled via direct messaging or order notes. We encourage detailed specifications to ensure the final item matches your vision.
Order Placement: Orders are placed through the Platform's checkout system. You must provide accurate shipping and contact information. We confirm orders via email, including estimated production and delivery times (typically 7-21 days for custom items, depending on complexity).
Lead Times and Production: As a handmade operation, production begins after payment confirmation. Delays may occur due to material availability or high demand; we notify you promptly if timelines change.
Order Modifications or Cancellations: Modifications are possible within 24 hours of placement, subject to feasibility. Cancellations are accepted within 48 hours for non-custom items; for custom orders, cancellations are not possible once production starts, due to material commitment. Refunds for cancellations are processed minus any incurred costs (e.g., materials purchased).
Pricing and Payments
Pricing: Prices are listed in USD (or converted currency via Platform). They include the item cost but exclude shipping, taxes, and duties. Prices may change without notice, but confirmed orders are honored at the time-of-purchase rate.
Taxes and Duties: Sales tax is automatically calculated and collected by the Platform for applicable U.S. states. International customers are responsible for import duties, customs fees, and local taxes. We do not cover or reimburse these.
Payment Methods: Accepted via Platform processors (e.g., Stripe, PayPal, credit cards). Payments are secure and immediate. We do not store payment details; all processing complies with Platform standards.
Fees: Platform fees (5% of sale including shipping) and transaction fees (e.g., 3.49% + $0.49 for PayPal) are deducted from payouts. No additional Store fees apply.
Payment Issues: Failed payments result in order cancellation. We reserve the right to limit quantities or refuse orders suspected of fraud.
Shipping and Delivery
Shipping Methods: We ship worldwide from Poland using reliable carriers (e.g., postal services, couriers). Options include standard and tracked shipping; costs are calculated at checkout based on weight, destination, and speed.
Discreet Packaging: All packages are sent in plain, unmarked boxes or envelopes with no indication of contents or Store branding, ensuring complete privacy.
Delivery Times: Standard shipping: 7-14 days EU, 14-28 days international (plus production time). Delays due to customs or force majeure (e.g., strikes, weather) are not our responsibility, but we provide updates.
Tracking and Insurance: Tracked options include insurance up to the item value. Untracked shipments are at buyer's risk.
Lost or Damaged Shipments: For damaged or missing items, check the package upon delivery and report immediately (within 48 hours) with photos. A damage protocol from the carrier is required for claims. We replace or refund verified cases at our discretion.
Address Accuracy: You are responsible for correct shipping addresses. Incorrect addresses may incur additional fees for re-shipment.
Product Quality and Use
Materials and Craftsmanship: All items use premium vegetable-tanned calf leather with double saddle stitching for superior durability. We stand behind our quality, but natural variations in leather (e.g., grain, color fading over time) are expected and not defects.
Safety and Intended Use: Products are for adult consensual use only. We recommend following safe practices; however, you assume all risks associated with use. No medical or health claims are made.
Customization: We offer extensive personalization to match your fantasies, focusing on cuffs, collars, and floggers, but welcome diverse projects. Provide clear details; final approval is via mockups or descriptions.
Warranties: Items come with a workmanship warranty against defects for 1 year from delivery. Normal wear and tear or misuse voids this.
Privacy and Data Protection
Data Collection: We collect necessary data (name, address, email) for order fulfillment, processed in compliance with GDPR (for EU) and Platform privacy policies.
Use of Data: Data is used solely for orders, shipping, and communication. We do not share with third parties except as required (e.g., carriers).
Security: All data is stored securely; we use encryption for sensitive information.
Rights: You may request access, correction, or deletion of data via email. For full details, see Platform Privacy Policy.
Intellectual Property
All designs, images, and content are owned by DUCH BDSM. You may not reproduce, distribute, or use for commercial purposes without permission. We respect third-party IP and expect the same from customers.
Dispute Resolution
Initial Contact: For issues, contact us via email within 3 days. We aim to resolve amicably.
Platform Mediation: If unresolved, escalate to Platform support for intercession.
Legal Disputes: Governed by Florida law; disputes resolved in Broward County courts. You consent to jurisdiction.
Limitations of Liability
We are not liable for indirect, consequential, or punitive damages arising from product use, delays, or errors (except as required by law). Liability is limited to the purchase price. Force majeure events excuse performance.
Miscellaneous
Severability: Invalid provisions do not affect others.
Waiver: No waiver of breaches unless written.
Contact: [email protected] or +48 536 798 166.
Effective Date: January 6, 2026.
This Policy ensures clear, fair interactions while protecting the artisan nature of our work.
