Shipping policy
Can I cancel my order?
You can contact us at laura@garaandjonay.co.uk within four hours of placing your order to cancel for any reason and a refund will be issued. This may take 3-5 days to return payment to your method of payment.
We now ship worldwide excluding USA.
In regards to the USA, goods entering the USA from any country, from the 29th of August 2025 will be subject to tariffs (duties) which are payable to US customs. We are looking at how to apply this to our store but at the moment we have paused shipping to the USA until we can find a solution. Please see the Royal Mail link for further details.
https://www.royalmail.com/usabusinessupdates
How much is delivery?
We do not offer standard shipping. All orders will be sent Tracked.
Prices for UK deliveries are:
· Free Shipping on Cards and Car Air Fresheners (UK only) - if you combine these items with any other products then shipping is no longer free.
· £3.49 Tracked 48
Prices for International deliveries are:
· £10.99 International Tracked
How often do you ship?
I dispatch twice a week, so please bare this in mind when you are ordering. I operate this business myself and as I use Royal Mail as a shipping service, the delivery office is only open 8am-10am daily.
If you require an item by a certain date, please email me on laura@garaandjonay.co.uk and it can be arranged (further postage fees may be incurred).
Are there tariffs/customs charges/VAT charges for orders out with the UK?
We cannot be responsible for any tariffs, customs restrictions, or other regulations that apply in countries outside the United Kingdom. You are responsible for any duties or taxes that may apply to the shipment of any products to your country. By law, we are obligated to report the exact amount of the sale on the customs form. As a customer, it is your responsibility to comply with International, National or local laws regulating importation of products that you may purchase. You will be responsible for the entire package cost if it is seized and we do not get it back.
Are your earrings hypoallergenic?
GREAT NEWS! All our earrings are now hypoallergenic.
GPSR details
CORVO CATTIVO SRL
ATTN: GPSR Gara and Jonay
VIA SAN VITO, 18
20123 MILANO (MI)
ITALIA
+39 (0)2 3055 7833
gpsr@corvocattivo.it
You can contact us at laura@garaandjonay.co.uk within four hours of placing your order to cancel for any reason and a refund will be issued. This may take 3-5 days to return payment to your method of payment.
We now ship worldwide excluding USA.
In regards to the USA, goods entering the USA from any country, from the 29th of August 2025 will be subject to tariffs (duties) which are payable to US customs. We are looking at how to apply this to our store but at the moment we have paused shipping to the USA until we can find a solution. Please see the Royal Mail link for further details.
https://www.royalmail.com/usabusinessupdates
How much is delivery?
We do not offer standard shipping. All orders will be sent Tracked.
Prices for UK deliveries are:
· Free Shipping on Cards and Car Air Fresheners (UK only) - if you combine these items with any other products then shipping is no longer free.
· £3.49 Tracked 48
Prices for International deliveries are:
· £10.99 International Tracked
How often do you ship?
I dispatch twice a week, so please bare this in mind when you are ordering. I operate this business myself and as I use Royal Mail as a shipping service, the delivery office is only open 8am-10am daily.
If you require an item by a certain date, please email me on laura@garaandjonay.co.uk and it can be arranged (further postage fees may be incurred).
Are there tariffs/customs charges/VAT charges for orders out with the UK?
We cannot be responsible for any tariffs, customs restrictions, or other regulations that apply in countries outside the United Kingdom. You are responsible for any duties or taxes that may apply to the shipment of any products to your country. By law, we are obligated to report the exact amount of the sale on the customs form. As a customer, it is your responsibility to comply with International, National or local laws regulating importation of products that you may purchase. You will be responsible for the entire package cost if it is seized and we do not get it back.
Are your earrings hypoallergenic?
GREAT NEWS! All our earrings are now hypoallergenic.
GPSR details
CORVO CATTIVO SRL
ATTN: GPSR Gara and Jonay
VIA SAN VITO, 18
20123 MILANO (MI)
ITALIA
+39 (0)2 3055 7833
gpsr@corvocattivo.it
