Support Articles
Selling on Spicerack Market
How to bulk edit product listings
Want a faster way to edit many product listings without having to open and close each listing? Check out our quick video tutorial here: ...
Integrating Royal Mail Click & Drop with your Spicerack Shop
Check out our video tutorial on how you can integrate your Spicerack Shop with Royal Mail Click & Drop in a few easy steps: ...
Integrating Shipstation with your Spicerack Shop
Check out our video tutorial on how you can integrate your Spicerack Shop with Shipstation in a few easy steps: The first step is to set up your Spicerack shop on your Shipstation account. You’ll do this by clicking the Settings ...
How to create a Private Product Listing
Check out our tutorial video on how to create a private product listing: To create a private product listing for a customer you can either start with a brand new… ...
Guidelines for Selling on Spicerack
Policy on Selling Items on Our Platform At Spicerack, we are dedicated to supporting genuine artisans and creators. To ensure the integrity of our platform and provide a unique shopping… ...
Color swatches & variation images
You now choose specific images from the carousel of your product listing to appear when a customer chooses a specific variation from a product Feature and can also create and assign color swatches to color variations which will appear on th...
The difference between Options & Features and how to set them up on your product listings
Creating variations for your product listings can be a daunting task but it doesn’t have to be! Check out our video tutorial to help walk you through the process. Features… ...
How to import your Etsy product listings to your Spicerack shop
There are a few steps involved in this export/import process but we’ll walk you through the process to make it as painless as possible! Step1: Export your products from Etsy. On your Etsy Shop manager dashboard go to Settings > O...
How to set up General Product Information
Check out our tutorial video on how to set up the general product information: Product Name The product name is limited to 150 characters and part of the algorithm to… ...
How to create a Coupon Code
Check out our tutorial video explaining how to create a coupon code: Creating a Shop Coupon Code To get to the Coupon Code page from your Seller Dashboard, Click MARKETING… ...
How to set up Shop Shipping Methods
Check out this video on how to set up Shipping Methods for your shop: Shipping Methods are the parameters you set up which will determine which shipping options (if any)… ...
PayPal Seller Support & Dispute Resolution
PayPal offers seller support against disputes from customers in certain circumstances where seller requirements are met such as valid tracking information, having an accurate product description, etc. Customers with order issues are en...
How to setup your PayPal account
In order to setup your PayPal account, please follow these steps: Login to your shop Click Shop Settings > Shop Info Click the PayPal Tab Click the button that says… ...
Where can I find my total number of sales
To find the total number of sales you can go to 1 of 2 places Shop Dashboard – Here it will show various charts and information about your store Seller… ...
How to setup estimated delivery times
In order to setup an estimated delivery time you do the following: Go to your Shop Panel Click Shipping Methods Edit the Shipping Method you wish to add delivery times… ...
How to Link Your Social Media to Your shop page
In order to link your social media, you just need to navigate to My Shop > Shop Info and there you will be able to edit your: Website Etsy TikTok Instagram Facebook X (Twitter) Youtube ...
Shop Image Guidelines
File type requirements All images in your shop should be one of these file types: .jpg, .gif or .png. These are the only image file types Spicerack Market supports. Animated .gif files & transparent .png files are not supported. If a fil...
Where is the link For My Shop
Once you are logged into Spicerack Market you can access Your Shop by clicking one of the following items shown in the screenshot below ...
How to set up a Return Policy on a product listing
While setting up a new product you have a tab for RETURN POLICY. This is where you will indicate the return policy for this specific product listing. You can use the default Shop Return Policy (which you have already set up in your SHOP SET...
How to setup your Shop Policies
The shop owner is responsible to creating and maintaining up to date policies for the shop. You can find these policies under: Shop Settings > Shop Info The click on… ...
How do I edit my shops profile?
In order to edit your shops profile, follow the below steps: Login to your shop (https://spicerack.market/myshop.php) Click on Shop Settings Select Shop Info From Here you can edit all the… ...
