SPUNK Lube Return Policy
At SPUNK Lube, we want you to be satisfied with your purchase. Due to the personal nature of our products, we have specific guidelines regarding returns and exchanges. Refunds will be issued to the original payment method once the returned item is received and inspected.
Returns:
For hygiene and safety reasons, opened or used products cannot be returned.
We accept returns only for items that are:
Unused
Unopened
In their original packaging
Returned within 30 days of delivery
Customers are responsible for return shipping costs unless the item is defective or we made an error with your order.
Exchanges:
We are happy to offer exchanges for items that are new, unopened, and in original condition within 30 days of delivery.
If you would like to exchange an item, please contact us before sending your return so we can assist with the process.
Defective or Damaged Products:
If your product arrives damaged, defective, or leaking, please contact us within 7 days of delivery.
We may request photos of the issue to help resolve the problem quickly. In these cases we will offer either:
A replacement, or
A refund, depending on the situation.
Non-Returnable Items:
For health and hygiene reasons, the following items cannot be returned:
Products that have been opened
Products that have been used
Products that are not in original packaging
Return Authorization:
Before sending any product back, please contact us for return authorization and instructions.
Returns sent without prior authorization may not be accepted.
Contact Us:
For return requests or questions, please contact:
SPUNK Lube
Email:
[email protected]
Website: https://spunklube.com
