Shipping policy
1. Shipping:
We ship your orders within 24 hours of order receipt.
All standard shipments within the continuous 48 States are free of charge
2. Cancellations
Cancellations are accepted prior to the shipment of the product. Otherwise Buyer will have to return the product upon receipt
3. Returns and exchanges are gladly accepted within 30 days
Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.
4. Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs
5. For any problems you may experience, please reach out to us through Spicerack.market or e-mail us at info@johnbernardandcompany.com. We will work with you and find a solution for your issues quickly. Customer Service is our strength!
We ship your orders within 24 hours of order receipt.
All standard shipments within the continuous 48 States are free of charge
2. Cancellations
Cancellations are accepted prior to the shipment of the product. Otherwise Buyer will have to return the product upon receipt
3. Returns and exchanges are gladly accepted within 30 days
Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.
4. Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs
5. For any problems you may experience, please reach out to us through Spicerack.market or e-mail us at info@johnbernardandcompany.com. We will work with you and find a solution for your issues quickly. Customer Service is our strength!
