▁ ▂ ▄ ▅ ▆ ▇ █ FAQ: █ ▇ ▆ ▅ ▄ ▂ ▁ ──────────────────────────────────────────────────────────────────── ↤↤↤↤↤ CAN I EXCHANGE MY PADDLE FOR ANOTHER? ↦↦↦↦↦ • We only offer exchanges on items that are meant to be worn and have a "size" (collars, cuffs, etc.). ──────────────────────────────────────────────────────────────────── ↤↤↤↤↤ HOW LONG DOES SHIPPING TAKE? ↦↦↦↦↦ • We ship orders in the order they are received. • Orders placed Monday – Thursday typically ship the next business day. Orders placed on Friday, Saturday, or Sunday are shipped Monday. • Depending on carrier, most orders are received in 3-7 days. ──────────────────────────────────────────────────────────────────── ↤↤↤↤↤ IS YOUR EXOTIC WOOD ETHICALLY SOURCED? ↦↦↦↦↦ • We strive to limit our impact, and recognize the value of these rare and beautiful materials. While Kink Constructs offers rare and exotic woods, we source our materials from ethical, reputable sellers, never knowingly purchasing timber of questionable or suspect origin. • We strive to reduce our waste and work efficiently, getting the most out of the material we have, and repurposing waste materials where possible to further limit our environmental impact. • We offer customers choices so they can purchase according to their conscience. For those that prefer not to own exotic woods, there are many domestic choices available. ──────────────────────────────────────────────────────────────────── ↤↤↤↤↤ ARE YOUR OTHER MATERIALS ETHICALLY SOURCED AS WELL? ↦↦↦↦↦ ☆☆ LEATHER ☆☆ • One of the greatest benefits to working with leather is that it is a material that will last a lifetime (or three or four) when well taken care of. • Unlike faux leather, pleather, or “vegan leathers”, real leather stands the test of time. Those leather replacements may crack and peel within months of purchase, leaving yet another plastic based, fast fashion piece that won’t break down in the landfill. • All the leather that we use is sourced from a reputable seller and is a by-product of the meat industry. If these hides weren’t tanned they would be headed straight for the dump and be a total waste. ☆☆ ACRYLIC ☆☆ • All of our plastics are sourced from a plastics company. We think they grow all of their plastics with no pesticides, but cannot confirm. ☆☆ METAL ☆☆ • Our metals are sourced straight from sustainable metal tree farms. Harvested by hand then straight to our workshop, no preservatives have been added. ──────────────────────────────────────────────────────────────────── ↤↤↤↤↤ WHAT ABOUT YOUR SHIPPING MATERIALS ↦↦↦↦↦ • We strive to purchase recycled mailing tubes and boxes when possible. Unfortunately, that is not always feasible, so some of our packing may not be recycled content. • However, all of our packing material is 100% reused from our obsession with online Goodwill purchases. ⊂◉‿◉つ

RETURN POLICY Last updated March 19, 2024 Thank you for your purchase. We hope you are happy with your purchase. However, if issues arise with your purchase, you may return it to us for store credit or an exchange. Please see below for more information on our return policy. RETURNS All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. RETURN PROCESS To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. Please provide the following information: Date Purchased Defect/Issue Store Credit or Exchange After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address: Kink Constructs Attn: Returns RMA # 1815 Blankenship Dr. Deridder, LA 70634 United States Return shipping charges will be paid or reimbursed by us. REFUNDS After receiving your return and inspecting the condition of your item, we will process your store credit or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. EXCEPTIONS For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please Note: -Sale items are FINAL SALE and cannot be returned. -Product must be in original, unused condition with tags/cords/packaging/etc. -Any product meant for the use on private areas (genitals) can only be returned if unused, and in original packaging. -Buyer is responsible for return shipping costs and any loss in value if an item isn’t returned in original condition. QUESTIONS: If you have any questions concerning our return policy, please contact us at: [email protected]