MarquiseDeBliss

Processing Time

Most items are handmade to order and typically ship within 1–5 business days.

Estimated Delivery

• USA: 5–12 business days
• Canada: 7–15 business days
• Europe: 5–12 business days
• Australia & New Zealand: 10–20 business days

Delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or peak holiday periods.

Packaging

All orders are shipped in discreet packaging without product descriptions visible on the outside.

Materials & Handmade Variations

Because every item is handcrafted, slight variations in texture, color, grain, wax finish, rope fiber appearance, or other natural material characteristics may occur. These variations are part of the uniqueness of handmade products.

Taxes & Import Fees

Buyers are responsible for any taxes, VAT, duties, or import fees required by their country.

RETURN POLICY

Returns and exchanges are accepted within 14 days of delivery.

Items must be returned unused, undamaged, and in their original condition.

Buyers are responsible for return shipping costs. Any loss in value resulting from use, damage, or improper return packaging may be deducted from the refund amount.

Custom-made, personalized, and made-to-measure items cannot be returned unless they arrive damaged or defective.

Order cancellations are accepted before shipment. Once an order has been shipped, cancellations are no longer possible.

If your order arrives damaged or there is an issue with your purchase, please contact us. We will do our best to resolve the situation promptly.
Custom-made, personalized, and made-to-measure items cannot be returned unless they arrive damaged or defective.

Order cancellations are accepted before shipment. Once an order has been shipped, cancellations are no longer possible.

If your order arrives damaged or there is a problem with your purchase, please contact us and we will work with you to find a solution.