Each item is handmade with care. Processing time is 3-7 business days. For custom orders and items made to individual measurements (such as rings), manufacturing may take 14-20 days.
We ship from Ukraine via international airmail with a tracking number. Estimated delivery time is 14-21 days, depending on the destination
Due to the intimate nature of these products and hygiene reasons, returns and exchanges are not accepted. However, if there is a defect or problem with your order, please contact me within 7 days of delivery and I will do my best to resolve it. Please be sure to provide a photo of the defect so that I can understand its nature and find the best solution for you.