Return policy
For hygiene reasons, latex products cannot be returned.
According to Section 29 of Government Decree 45/2014. (II. 26.) (based on § 312g of the German Civil Code (BGB)), the 14-day right of withdrawal cannot be exercised in the case of our products, as they are not commercial goods but are manufactured to individual specifications and orders: the product is made to individual measurements or with individually selected details, and is therefore personalised and cannot be returned to the market.
According to Section 29 of Government Decree 45/2014. (II. 26.) (based on § 312g of the German Civil Code (BGB)), the 14-day right of withdrawal cannot be exercised in the case of our products, as they are not commercial goods but are manufactured to individual specifications and orders: the product is made to individual measurements or with individually selected details, and is therefore personalised and cannot be returned to the market.
