Twisted Bliss Leatherworks

Return & Repair Policy

At Twisted Bliss Leatherworks, every piece is unique and handcrafted. We stand behind our craftsmanship and want you to feel confident in your purchase.

Defective Items

If an item arrives defective or develops a fault within 30 days of delivery, please contact us. We may request photos or additional details to help resolve the issue. Qualifying defects will be addressed with an appropriate refund or repair.

One-Year Repair Coverage

We offer free repairs for qualifying workmanship or material defects arising from normal everyday use within the first year after delivery.

This coverage does not include damage caused by drops, misuse, neglect, improper care, or use outside the product's intended purpose.

Returns

For health and safety reasons, opened or used intimate and personal-care items cannot be returned unless defective or damaged. Eligible unopened items may be considered for refund.

Because every item is unique, exchanges are not available.

Contact Us

Please contact us before returning any item so we can assist you with the appropriate next steps.

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