Support Articles
Buying on Spicerack Market
Spicerack Buyer Protection
Spicerack Market Buyer Protection At Spicerack Market, we’re committed to protecting your purchase — not just your pleasure. Our Buyer Protection Policy ensures that if something goes wrong with your… ...
SpicyFanz Terms & Conditions
Welcome to the SpicyFanz Program! By signing up and participating in the SpicyFanz Referral Partner Program and Branded Store Program (“Program”), you (“Creator”) agree to the following terms and conditions…. ...
SpicyFanz Program Basics
SpicyFanz is a program from Spicerack Market. It allows content creators, sex educators, etc to get their own branded webstore offering the top names in adult products. Branded Store Commissions:… ...
Help with an order
The first step when having an issue with your order is to contact the shop to see if they can help resolve the issue to your satisfaction. PayPal Purchase Protection:… ...
How do I update my Shipping Address
Spicerack offers multiple solutions for updating your shipping Address How to update your shipping address on your user profile Click on your name on the top right and select Account… ...
Reset Password / Locked out of my account
If you can not sign into your account you can do the following: Go to Forgot Password (https://spicerack.market/index.php?dispatch=auth.recover_password) Enter your email that is tied to your account You will recieve… ...
Order Status
You’ll find an Orders section on your Shop panel. Orders will be marked as Open as they arrive. Once you fulfill an order and input tracking information the order will… ...
Why am I being charged sales tax on my order?
Spicerack follows U.S. State marketplace facilitator laws where we will automatically calculate, collect and remit sales tax on behalf of sellers located in the U.S. where an order is placed… ...
How to Create an Account
Welcome to Spicerack Market! We’d love to help you join our community. Registration is free. Once you have a confirmed Spicerack Market account, you’ll be able to: Add items to… ...
Circumventing sales on the marketplace
Shops are not allowed to try to circumvent the marketplace sales process by diverting potential or existing customers to visit any external website to complete a transaction elsewhere. These acts are grounds for shop and/or user deactivati...
Fraud & Malicious Intent
It is forbidden for any seller or user to intentionally provide misleading reviews or comments in order to maliciously interfere with their sales or listings. It is not allowed to create new user identities in order to promote or interfere...
Sales Tax
Spicerack follows US State enacted marketplace facilitator laws and will automatically calculate, charge and file sales tax to purchases made from customers in the following states: Arkansas, California, Florida, Georgia, Indiana, Iowa, Kan...
