Dubsativa - Size Medium

• Cancellations and Refunds
◦ We do not accept cancellations. Please be sure of your purchase and buy responsibly. If you have additional questions about a model, firmness, size, etc, please be sure to ask before purchasing. We are unable to process cancellations at this time.
◦ We cannot accept returns or refunds due to the nature of our products. The exception would be an error made directly on our part. This includes products which shipped with undisclosed flops, or the wrong product.
◦ To submit a cancellation request, please submit your request within the two-hour timeframe using our shop’s ‘Contact Us’ form. Any requests received outside of that time will not be honored. (For example: if an order is placed at 1 PM on a Saturday, the refund request must be sent by 3 PM that same Saturday.)
◦ We do not accept returns due to the nature of our product. The following reasons are examples of what we will not refund/exchange/repour:
▪ Wrong size/firmness/model/coloration ordered by the customer. Our listings provide these details and it is up to you to read them.
▪ Buyer’s remorse.
▪ Items that are lost, stolen, or damaged after receipt or during the shipping process. You will need to file a claim with our shipping carrier in that instance.
▪ Returns of any kind will not be considered for our products outside of our silicone sculptures. This includes but is not limited to stickers and toy bags.