Svar-fabricare

Shop Policies for Spicerack Market – SVAR_fabricare

Shipping & Payment Information – SVAR_fabricare on Spicerack Market
Last Updated: December 11, 2025

At SVAR_fabricare, every piece is handcrafted with passion and precision in our small Warsaw workshop. Most items are made-to-order or produced in very limited runs, ensuring exclusivity and superior quality. Production time is typically 1–2 weeks (pre-orders may take longer). We thank you for your patience while we forge tools worthy of your desires.

Shipping Options & Discretion
All shipments are 100% discreet: plain, unmarked boxes with no external indication of contents.
We ship worldwide where legally possible.

- Poland: InPost Paczkomaty (parcel lockers), Poczta Polska (standard or priority)
- European Union: GLS courier, Poczta Polska
- Rest of the world (including USA): FedEx (express & tracked)
- Economy worldwide (except USA): Poczta Polska registered mail

We are expanding parcel/locker options to more countries that support them.

Shipping Costs & Estimated Delivery Times
Costs are calculated at checkout based on destination, weight, and carrier.
Estimated delivery (after production completes):
- Poland: 1–3 business days
- EU: 3–7 business days
- Rest of world: 7–21 business days (customs delays outside our control may occur)

Occasional free shipping promotions may apply—details shown at checkout.

Payment Options
We use only secure, trusted third-party gateways:
- PayPal
- Przelewy24
- Google Pay
- Stripe
- Visa & Mastercard (processed securely via gateways)

We never store your full payment details. All transactions are encrypted and handled by PCI DSS-compliant providers.
Full payment is required at order time (including pre-orders). Installments are not currently available, but we are exploring future options.

Customs, Duties & International Orders
Buyers are responsible for any customs duties, import taxes, VAT, or fees imposed by their country. These are not included in our shipping costs.
We are not liable for delays, seizures, or additional charges caused by customs.

Returns, Exchanges, Damaged or Lost Packages
See our separate Return Policy for full details.
- Damaged/defective: Report within 7 days with photos.
- Lost packages: We cooperate with carriers to resolve; refunds/reshipments provided if confirmed lost.
Contact us first for any issue: svar@svar-fabricare.com

Contact
For questions about shipping, payments, tracking, or orders:
Email: svar@svar-fabricare.com
Social: SVAR_fabricare (Instagram, Facebook, FetLife)

Your discretion and satisfaction are sacred to us.
We craft with care and ship with respect. ?

SVAR_fabricare

Terms of Service
Last Updated: December 11, 2025

By accessing or using SVAR_fabricare on Spicerack Market, you agree to these Terms. If you do not agree, do not use the shop.

1. Ownership & Intellectual Property
All content, designs, photos, product descriptions and craftsmanship belong to SVAR_fabricare. Unauthorized use, reproduction or distribution is strictly prohibited.

2. Product Nature & Liability
All items are handmade, one-of-a-kind or limited-run BDSM tools. They are intended for experienced, consenting adults only. SVAR_fabricare is not liable for misuse, injury, or damage resulting from use of our products. You assume all risk. Our liability is limited to the purchase price.

3. Age & Consent
You must be 18+ (or the age of majority in your jurisdiction). By purchasing, you confirm you are legally allowed to buy and use adult items.

4. Orders & Fulfilment
Orders are made-to-order or from limited stock. Production and shipping times vary (usually 7–21 days + delivery). We reserve the right to cancel or refund orders if materials become unavailable or due to unforeseen issues.

5. Shipping & Customs
Shipping is discreet. We ship worldwide where legally possible. Buyer is responsible for customs duties, taxes, import restrictions and compliance with local laws. We are not liable for seized packages or legal issues.

6. Returns & Refunds
Due to the intimate nature of the products, returns or refunds are not accepted except in cases of proven manufacturing defects (reported within 7 days of receipt with photos). Contact us first.

7. Changes to Terms
We may update these Terms. Continued use of the shop constitutes acceptance.

Privacy Policy
Last Updated: December 11, 2025

SVAR_fabricare respects your privacy. We collect only what is necessary to process your order and provide support.

1. Data Collected
- Order data: name, shipping address, email, phone (if provided), payment confirmation (we do not store full card details).
- Technical data: IP address, browser info (for fraud prevention and analytics).

2. Use of Data
- To fulfil orders, ship discreetly and provide support.
- To comply with tax and accounting laws.
- No marketing emails unless you explicitly subscribe.

3. Sharing
- Payment processors (Stripe, PayPal, Przelewy24 etc.) – they handle payments securely.
- Shipping carriers – only for delivery.
- Authorities – only if legally required.

We never sell or rent your data.

4. Your Rights (GDPR)
You have the right to access, correct, delete or restrict your data. Contact: svar@svar-fabricare.com
We respond within 30 days.

5. Security
Data is encrypted in transit and at rest. We use secure third-party processors.

6. Changes
Policy may be updated. Continued use means acceptance.

Contact
Email: svar@svar-fabricare.com
Social: SVAR_fabricare (Instagram, Facebook, FetLife)

Your discretion is sacred to us.
We guard it fiercely. ?

Return Policy – SVAR_fabricare on Spicerack Market
Last Updated: December 11, 2025
At SVAR_fabricare, each piece is forged with intention and care. We want you to feel absolute confidence in your purchase. This policy is governed by EU consumer protection laws (including the Consumer Rights Directive) and applies to all orders on Spicerack Market.
Right of Withdrawal (EU Customers)
You have the legal right to withdraw from your purchase within 14 calendar days from the day you receive the goods, without giving any reason.
To exercise this right:

Notify us by email within 14 days.
Return the item(s) within 14 days of notification.
Items must be unused, undamaged, in original packaging/condition (where possible).

We will refund the full purchase price (including standard shipping costs) within 14 days of receiving the returned goods or proof of return shipment.
Exceptions – No Withdrawal/Return Allowed

Custom-made or personalized items: These are exempt from withdrawal (EU law exemption for bespoke goods). They are final sale unless defective.
Hygiene/intimate-use products: Items that have been unsealed or used (e.g., many BDSM tools) are non-returnable for health and hygiene reasons.
Divine Creations & R&D items: Due to their unique, limited, or prototype nature, they are final sale except for proven defects.

Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or incorrect:

Report within 7 calendar days of receipt with photos and details.
We will arrange replacement, repair, or full refund (including return shipping if the issue is our fault).
You also benefit from the 2-year legal guarantee of conformity under EU law.

Return Process

Contact us first at svar@svar-fabricare.com with your order number.
We will provide return instructions and address.
Return shipping costs are your responsibility (unless the return is due to our error or defect).
Refunds are issued to the original payment method within 14 days of receiving the returned item.

Non-EU Customers
Returns are accepted within 30 days for unused items in original condition (subject to the exceptions above). Refunds exclude original shipping costs and customs duties/taxes (non-refundable).
Contact
For any return, exchange, withdrawal, or defect inquiries:
Email: svar@svar-fabricare.com
Social: SVAR_fabricare (Instagram, Facebook, FetLife)
We handle every case with discretion and respect for your privacy.
Thank you for choosing our craft. ?